Shipping policy

Shipping Policy


All orders are FREE SHIPPING!

We offer international shipping


Shipping Details


Your purchase will be shipped each Day upon payment confirmation. You will be notified of your tracking number on dispatch.


We use Australia Post as our preferred carrier. To track your parcel, go to auspost.com.au. Otherwise, contact Australia Post on 131 318.


You will be notified of the courier and delivery details before sending them.


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 


If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at sales@sheargenius.com.au with your name and order number, and we will look into it for you.