Terms and Conditions.

Effective as of 31/3/2025

Welcome to Shear Genius. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.

  1. General

This website is operated by Shear Genius. Throughout the site, the terms “we”, “us” and “our” refer to Shear Genius. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content.

  1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence. You may not use our products for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

  1. Product Information

All product descriptions, images, and pricing are subject to change at any time without notice. We make every effort to display products as accurately as possible but cannot guarantee that your device’s display will be completely accurate.

  1. Pricing & Payment

All prices are listed in AUD and include GST unless otherwise stated.

We accept secure payment via [insert payment methods, e.g., Visa, Mastercard, Afterpay, PayPal].

We reserve the right to change pricing at any time.

  1. Shipping & Delivery

• Orders are processed within 1–3 business days.

• Shipping times vary by location but typically range from 3–10 business days within Australia.

• Free shipping may apply for orders over a specified amount (as stated on the website).

• You’ll receive tracking information via email once your order is dispatched.

• We are not responsible for delays due to postal service issues or incorrect addresses provided at checkout.

  1. Returns & Refunds

We will gladly replace items that arrive damaged or defective. Please contact us at sales@sheargenius.com.au within 7 days of delivery with your order number and photos of the issue.

If your order has not arrived, please reach out within 14 days of the estimated delivery date.

Our scissors come with a lifetime warranty, ensuring they remain a reliable tool for years to come. This warranty covers any defects in materials or craftsmanship, giving you peace of mind with every cut.

However, please note that the warranty only applies to general wear and tear as determined by us. This means that regular use over time is expected, but damages resulting from misuse or accidents aren't covered. We're committed to delivering quality, and we’ll stand by our product to ensure you're satisfied with its performance throughout its life.

  1. Promotions & Discounts

Promotional codes must be entered at checkout and cannot be applied retroactively. Offers may be limited to one use per customer and may be discontinued at any time.

  1. Intellectual Property

All content on this website—including but not limited to logos, branding, text, images, and graphics—is the property of Shear Genius and may not be used or reproduced without express permission.

  1. Limitation of Liability

Shear Genius will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  1. Changes to Terms

We reserve the right to update these Terms at any time. It is your responsibility to check this page periodically. Continued use of the site constitutes your acceptance of any changes.

  1. Contact

For any questions or concerns, please contact us at:

Email: sales@sheargenius.com.au

Phone: 0487 391 647